At Z & L Logistics UK, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (https://zandllogistics.uk/) or use our services, including Wholesale Trading, Import & Export, and Agency & Brokerage. By using our website or engaging with our services, you agree to the terms described in this Privacy Policy.
Who We Are
Z & L Logistics UK is a professional logistics and trading company based in the United Kingdom. We provide a range of services including Wholesale Trading, Import & Export, and Agency & Brokerage. This Privacy Policy applies to all personal data collected by Z & L Logistics UK through our website, communication channels, and business operations.
Information We Collect
We may collect personal and business-related information from you in several ways. The types of information we collect include:
1. Personal Identification Information: Your name, email address, phone number, postal address, and job title.
2. Business Information: Company name, VAT number, registration details, and relevant trade documents.
3. Communication Data: Records of correspondence through email, phone calls, or online chat.
4. Website Usage Data: Information such as IP address, browser type, device type, and browsing behaviour collected automatically through cookies and analytics tools.
5. Financial Information: Payment details, billing addresses, and transaction records when you purchase or engage our services.
How We Collect Information
We collect your data through different methods, including:
- When you fill out contact forms or request quotes on our website.
- When you communicate with us via email, phone, or other platforms.
- Through business meetings, contracts, or service agreements.
- Automatically via cookies or analytics when you browse our website.
Use of Collected Information
The information we collect is used to provide, improve, and personalize our services. Specifically, we may use your data to:
- Respond to inquiries and provide requested information.
- Process orders, quotations, and service agreements.
- Manage logistics, import/export documentation, and brokerage operations.
- Communicate with you regarding updates, offers, or new services.
- Ensure compliance with legal and regulatory requirements.
- Improve website functionality and user experience.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files placed on your device that help us understand user behaviour, preferences, and traffic patterns. You can choose to disable cookies through your browser settings, but certain parts of the website may not function properly without them.
Sharing of Information
Z & L Logistics UK does not sell, rent, or trade your personal information to any third party. However, we may share data with trusted third parties under the following conditions:
- With service providers who assist us in delivering logistics, IT, or payment solutions.
- With government authorities, customs departments, or legal entities for compliance and documentation purposes.
- With business partners and clients involved in import/export or brokerage agreements (only when necessary and with your consent).
All third-party partners are required to handle your data securely and in compliance with applicable data protection laws.
Data Retention
We retain personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Once data is no longer needed, it will be securely deleted or anonymized to protect your privacy.
Data Security
We take data protection seriously and implement strong technical and organizational measures to safeguard your information. This includes the use of secure servers, encryption, firewalls, and restricted access to sensitive data. While we strive to protect your information, please note that no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
As a user or client of Z & L Logistics UK, you have the following rights regarding your personal data:
- The right to access and request a copy of the data we hold about you.
- The right to correct inaccurate or incomplete data.
- The right to request deletion of your data where applicable.
- The right to restrict or object to processing of your personal data.
- The right to withdraw consent at any time if data processing is based on consent.
- The right to data portability (where applicable under law).
If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy.
Third-Party Links
Our website may contain links to third-party websites for reference or convenience. Please note that these websites operate independently from Z & L Logistics UK, and we are not responsible for their content, privacy policies, or data handling practices. We encourage you to review the privacy policies of any external websites you visit.
International Data Transfers
In some cases, your data may be transferred outside the United Kingdom to trusted partners or service providers. Whenever such transfers occur, we ensure appropriate safeguards are in place in accordance with UK data protection laws, including standard contractual clauses or equivalent legal protections.
Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Your consent for specific purposes (e.g., marketing communications).
- The necessity of data processing to perform a contract or service agreement.
- Compliance with legal obligations and regulatory requirements.
- Legitimate business interests pursued by Z & L Logistics UK, provided such interests do not override your privacy rights.
Marketing Communications
We may use your information to send marketing materials, newsletters, or promotional offers related to our services. You may opt out of receiving such communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. We will respect your choice and stop all marketing communications promptly.
Children’s Privacy
Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that we have inadvertently collected such data, please contact us immediately, and we will take appropriate steps to remove it.
Updates to This Policy
Z & L Logistics UK reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage users to review this policy periodically to stay informed about how we protect your information.
How We Protect Your Data
Our company implements a combination of administrative, technical, and physical safeguards to protect your information. These measures include secure servers, data encryption, controlled access, and staff training on data protection standards. All employees handling personal data are required to maintain confidentiality and comply with our internal privacy protocols.
Third-Party Service Providers
We may use third-party service providers to support our operations, such as IT hosting, analytics, logistics coordination, or payment processing. Each provider is carefully selected and required to comply with strict data protection and confidentiality obligations.